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Personal Injury · Rideshare

Hurt in an Uber, Lyft or Hopp? Free Consultation.

Passengers, drivers, pedestrians and cyclists injured in a rideshare collision may be entitled to accident benefits and compensation. Call 647-657-4400 for a free consultation.

Who this helps

Rideshare passengers, rideshare drivers, occupants of other vehicles, pedestrians and cyclists injured in a collision involving an Uber, Lyft or Hopp vehicle in Ontario.

Which insurance applies

Rideshare companies carry commercial insurance that can apply while a driver is logged in or on a trip. Accident benefits are no-fault and are usually claimed first through your own auto policy if you have one; if you don't, priority rules under Ontario's Insurance Act decide which insurer pays. Benefits available depend on the coverage on the policy that responds. A separate claim may be possible against the at-fault driver for pain and suffering and other losses, subject to Ontario's threshold and deductible rules.

What to do after a rideshare accident

  1. Get medical attention, even if you feel fine.
  2. Screenshot the trip details in the app: driver, vehicle, route and time.
  3. Report the collision to police or a collision reporting centre where required.
  4. Notify an auto insurer within 7 days, and report the accident in the app.
  5. Collect photos and witness contact details.
  6. Speak with a lawyer before giving a recorded statement or signing a release.

Documents to bring

  • App trip receipt and screenshots
  • Police or collision report number
  • Your auto policy, if you have one
  • Medical records, prescriptions and receipts
  • Proof of income and time missed from work

Fees

Injury consultations are free. Most injury files are handled on a contingency fee: you pay legal fees only if there is a recovery, as a percentage set out in a written contingency fee agreement. See how injury fees, costs and disbursements work.

Next step

Call or WhatsApp 647-657-4400, or book online. Accident benefit deadlines are short, so contact us early. See our personal injury services and free consultation.

SLG Lawyers is an independent law firm. We are not affiliated with, endorsed by or acting for Uber, Lyft or Hopp. Brand names are used only to describe the type of accident.

Frequently asked questions

I was a passenger. Do I have to prove the driver was at fault?
Not for accident benefits, which are no-fault. Fault matters for a separate claim against the driver responsible.
Does the consultation cost anything?
No. Injury consultations are free, and we explain any fee arrangement in writing before work begins.
How long do I have?
Notify an insurer within 7 days and apply for accident benefits within 30 days of receiving the application forms. Most lawsuits must start within 2 years.

General information only, not legal advice. Every situation is different; book a consultation for advice on yours.

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